Symantec not pushing updates correctly

1. Stop the Symantec Antivirus service and the Symantec Antivirus Definition Watcher service. 2. Download the latest .xdb (virus definitions file) to the desktop from Security Response: 3. Remove or rename the .zip extension, i.e. vd1a9607.xdb.zip. The file should look similar to the following: vd1a9607.xdb 4. Download the latest –i32.exe (Intelligent Updater package) to the …

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